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Privacy Policy

JAPONESQUE® Privacy Policy

Last Updated: May 6, 2026

Japonesque ("we", "us", or "our") values your privacy and is dedicated to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you visit our website, use our services, or shop online. It also details your privacy rights and the options available to you.

Information Collection

Information You Provide

  • Account Information: When you create an account or make a purchase, we collect information such as your name, email address, postal address, phone number, and payment details.

  • Communications: Information you provide while interacting with us, including customer support requests or feedback.

Automatically Collected Information

  • Transactional Details: Records of the purchases and transactions you conduct through our services.

  • Device and Usage Data: Information on how you access our services, including details about the devices and networks you utilize.

  • Cookies and Tracking: We employ various tracking technologies to gather data, which may involve storing cookies on your device.

Third-Party Information

  • We may receive data about you from external sources like social media platforms, market research firms, and other data providers.

Use of Information

We utilize your data to:

  • Process transactions and fulfill requests.

  • Communicate with you about our services and provide customer support.

  • Enhance and personalize your experience.

  • Perform analytics and market research.

  • Fulfill legal requirements and protect our legal rights.

Sharing of Information

Your information may be shared with third parties under these conditions:

  • With service providers under contract who help with our business operations.

  • To meet legal obligations or safeguard our rights.

  • During business transfers, like mergers or acquisitions.

  • With your consent or at your directive.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information from our records immediately unless we receive verifiable parental consent. Furthermore, we do not use AI systems to profile or target children under 13, and we take steps to prevent children’s data from being used in AI-assisted processing.

Your Rights and Choices

Depending on your location, you may have specific rights related to your personal data, including:

  • The right to access and update your information.

  • The right to request deletion of your data.

  • The right to object to the processing or sharing of your personal data.

  • The right to receive non-discriminatory treatment for exercising your privacy rights.

Use of Artificial Intelligence (AI)

We use artificial intelligence (“AI”) technologies to support certain business operations, including:

  • Customer service

  • Personalization

  • Fraud prevention

  • Analytics

  • Internal process automation

When we use AI systems, we do so in accordance with applicable privacy laws and with appropriate safeguards in place.

AI tools may process:

  • Information you provide (account details, communications, purchase history)

  • Automatically collected information (device data, usage data, transactional records)

  • Third-party information from trusted partners

AI systems may be used to:

  • Improve customer support interactions

  • Personalize product recommendations and marketing communications

  • Detect and prevent fraudulent or abusive activity

  • Analyze trends to improve products and services

  • Enhance website functionality and user experience

We do not use AI to make automated decisions that produce legal or similarly significant effects without human involvement.

All AI processing is subject to human oversight, and we implement technical and organizational safeguards to protect your personal information.

We may share certain personal information with third-party AI service providers operating under strict contractual obligations, including:

  • Confidentiality

  • Data security requirements

  • Restrictions on independent use of your data

We do not sell your personal information to AI vendors.

Your AI-related rights may include:

  • Requesting information about how AI systems use your data

  • Opting out of certain AI-based personalization or profiling

  • Requesting human review of automated decisions

  • Objecting to AI-based processing where permitted by law

To exercise these rights, contact us at customercare@japonesque.com.

Additional Information for California Residents

California residents have additional rights under the CCPA. Please refer to our “California Privacy Rights” section for further details.

International Users

Information we collect may be processed in the United States. By using our services, you consent to this processing.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated by updating the policy date and, where required, through more direct notice.

If we introduce new AI technologies or materially expand AI-related processing, we will update this policy accordingly.

Contact Us

For questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

customercare@japonesque.com