Contact Us
Contact Japonesque
To email us directly, please complete the contact form. We will respond as quickly as possible.
Phone
Toll-Free (US only): 800.955.6662
Phone: 925.866.6670
Fax: 925.866.6675
Corporate Offices
JAPONESQUE® LLC.
12647 Alcosta Blvd.
Suite 375
San Ramon, CA 94583
Purchased our product on Good Morning America or the View?
Please call us at 1.925.477.4748 or email [email protected]
FAQs
Please reference our Find a Retailer page here.
Enter your email at the bottom of this page and we’ll add you to our list of makeup enthusiasts who want to be in the know with JAPONESQUE.
No worries, click forgot my password here (link to forgot my password), complete the information requested, and we’ll send you an email to reset your password.
By remaining on our email list, you’ll be the first to learn about our new products, special promos and more. But if you still want to opt out, just click the “unsubscribe” link at the bottom of any email.
The JAPONESQUE eyelash pad replacement program is for our Go Curl, Precision, Ergo Grip, Power Curl and BCA Pro Eyelash Curlers. If you own any one of these curlers, please complete the following web form. Allow 14 business days delivery from the time you submit the request.
JAPONESQUE no longer offers tweezer reconditioning.
Our high quality makeup brushes are made of both natural and synthetic fibers. Different fibers are used depending on the function of the brush. All natural hair fibers are animal byproduct. No animal was harmed for the specific production of any Japonesque product.
JAPONESQUE is wholesale exclusive. We kindly ask our consumers to please contact the retail store where the item was originally purchased for stores return/exchange policy. If you have difficultly with a product exchange, please contact us here.
Many of our professional retailers offer discounts for professional makeup artists. You can find our list of retailers on our Find a Retailer page here.
Authorized retailers are subject to approval. Complete the information on this link and a sales representative will be in touch within 5 business days.
JAPONESQUE has over 30 years of experience developing some of the most recognized beauty products in the world. To discover more about partnering with JAPONESQUE, click the following link for our Store Brand Partnership website.